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Blogs > secret_lade > Ramblings of the depraved.....

New Day.... New Lexmark Technician  

secret_lade 49F
14389 posts
12/18/2019 4:07 pm
New Day.... New Lexmark Technician

After speaking the last Lexmark technician, a representative from Lexmark, and our ITS department, I finally created a ticket have printer looked at because nobody seemed be able fix the problem.

Why the LAST Lexmark technician couldn't FIX the problem while he was in office is still a mystery .

For days the top feed copy function of printer was experiencing quality issues as black lines were being copied onto everything I copied.

Not ok.

Fast forward to today... A winter storm day that ended up closing schools down and creating some very hazardous driving situations.

A day when most people stay home and wait the storm.

Apparently not Lexmark.

So, a Lexmark technician shows up in office and asks what the issue is. I proceeded place a blank piece of paper in the top feed and copy.

The copy that it produced was about 3 lines away from being a bar code

Lexmark Technician - I see the issue.

Lifting up the feed tray, he ripped open an alcohol wipe, swiped it across a long, narrow piece of glass, then lowered the tray.

Lexmark Technician - Ok, all fixed.

Placing the blank piece of paper in the feeder tray once more, he copy. Not a single .

- Are you KIDDING ???? Why didn't they just tell do this over the phone! That literally took 10 seconds. 10 Seconds!!! How far did YOU have to drive to get ?? And, in a blizzard no less....

I was fuming.

I learned, today, that the imaging window can get ink lines from time to time that just need to be wiped off with a glass wipe.

Thank God they sent that technician into the storm to drive an hour to wipe printer with a glass wipe. Whatever would I have done without him.....

secret_lade 49F
9227 posts
12/19/2019 2:46 am
    Quoting h4rry66:
    Lol, that's crazy. They could have got you to do it and saved on engineering time. The last tech needs to be sacked for sure, lol
He totally refused to look at it, said he was only contracted to install the staple unit and that I should call Lexmark to schedule a repair.


secret_lade 49F
9227 posts
12/19/2019 2:44 am
    Quoting h4rry66:
    Lol, that's crazy. They could have got you to do it and saved on engineering time. The last tech needs to be sacked for sure, lol
He totally refused to look at it. He said he was there to install the staple unit and I would have to call Lexmark for additional repair.


secret_lade 49F
9227 posts
12/19/2019 2:42 am
    Quoting easy_going2014:
    Hi secret_lade

    I'm glad that you got your printer fixed

    made me think of this

    Frankie Beverly, Maze, ... - "I Wanna Thank You"

    You are my sunshine you brighten up my life
    I know that I'm not right sometime oh I need you so
    Your something special you prove it all the time
    I know that you are mine all mine
    You always let it flow
    I just want to thank you Cause you've made it this way
    Oh oh oh oh oh
    Oh oh oh oh oh
    You keep me smiling
    The things you do for me
    I know that you will be right here
    Your always around
    You make me happy the lovely things you do
    I owe it all to you you never let me down
    I just want to thank you
I like this song.... Thank you.


secret_lade 49F
9227 posts
12/19/2019 2:41 am
    Quoting lonlyforlove2:
    Billable hours, how are they going to make money if every one fixes their own machine..
They won't get repeat business if this is how they do things....


secret_lade 49F
9227 posts
12/19/2019 2:04 am
    Quoting explore081:
    That's cause if he could do it over the phone he would not be needed job security
Very true. ... But, he would still need to answer the phone. Lol


secret_lade 49F
9227 posts
12/19/2019 2:02 am

 I'm certain he was. The guy didn't seem bothered at all that he drove over an hour for this minor thing. He literally said "I'm not in a hurry."


secret_lade 49F
9227 posts
12/19/2019 1:56 am
    Quoting Paulxx001:
    THAT... is seriously funny.
    That is EXACTLY, the way it works here and WE are all techs!
    Yep... I can SEE that! 👍 😊 🔥 💦 Good one!

    So.... Does he want to date you? 🤔
No, this one did not flirt at all. I'm sure it was because I was openly expressing my opinions on the whole situation. I created that ticket 2 weeks ago, I was in complete disbelief.


h4rry66 57M

12/18/2019 10:07 pm

 Lol, that's crazy. They could have got you to do it and saved on engineering time. The last tech needs to be sacked for sure, lol


easy_going2014 57M
Ask me for a photo
14366 posts
12/18/2019 9:43 pm

 Hi secret_lade

I'm glad that you got your printer fixed

made me think of this

Frankie Beverly, Maze, ... - "I Wanna Thank You"

You are my sunshine you brighten up my life
I know that I'm not right sometime oh I need you so
Your something special you prove it all the time
I know that you are mine all mine
You always let it flow
I just want to thank you Cause you've made it this way
Oh oh oh oh oh
Oh oh oh oh oh
You keep me smiling
The things you do for me
I know that you will be right here
Your always around
You make me happy the lovely things you do
I owe it all to you you never let me down
I just want to thank you
To leave private messages, please use my confidential mailbox at my blog:

Good luck!!!


lonlyforlove2 81M  
32704 posts
12/18/2019 8:08 pm

 Billable hours, how are they going to make money if every one fixes their own machine..
Stop by at lonlyforlove2
also see Lunch with Lonly , we get snow tomorrow
Check my blog on New Community, "A photo of my big Pecker"
also, " My Sunday afternoon with the kids'


explore081 45M
Ask me for a photo

12/18/2019 6:26 pm

 That's cause if he could do it over the phone he would not be needed job security


mc_justmc 64M

12/18/2019 6:20 pm

 He's riding the clock. Probably stopped at a bar on the way back to work for a couple of hours and blamed his delay on road conditions.


Paulxx001 67M
22642 posts
12/18/2019 5:34 pm

 THAT... is seriously funny.
That is EXACTLY, the way it works here and WE are all techs!
Yep... I can SEE that! 👍 😊 🔥 💦 Good one!

So.... Does he want to date you? 🤔


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