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Blogs > redrockrascal > My Blog

Question to Site Support blog – Part 2  

redrockrascal 65M
8438 posts
5/31/2015 7:35 am
Question to Site Support blog – Part 2

A follow up to my request to have my credit card info removed from the site.

As I stated on the prior post the card really isn't the issue. I'm really asking to see what their action/reaction will be considering the "situation".

They sent me instructions, via email, on how to remove my card info from the site.

1. Log in.
2. Click on the "My Account" link.
3. Under the "Account" section click on "Billing History & Credit Card Info".
4. Scroll down and click edit.
5. Remove your credit card information and save.

It did not ‘Remove your credit card information’.

So I have sent Site Support the following
= = = = = = = = = = = = =
Hi,

I followed the instructions, they were easy, but did not eliminate MY card info. I cleared my credit card information on the page indicated – so the spaces were all blank. I then clicked save. I copied the following messages that were on the next page:

By the space for my name it read;
Please verify that your name is entered exactly as it appears on your credit card. This information isonly used for credit card verification.

By the space for the card expiration date it read;
Your credit card expiration date appears to be invalid. Please enter the correct expiration date for your card or try a different card. If your card has expired and you're waiting for your replacement card to be mailed to you, try adding one year to the expiration date and try again.

By the space for my address it read;
Please make sure that you enter the address to which your credit card statements are sent. This information isonly used for credit card verification.

By the space for my credit card number it read;
Your credit card does not appear to be valid. Please check your credit card number carefully and try again.
If you don't have a credit card, you can still upgrade byfax or mail.

Also, my city, state, zip and country info would not go away.

I followed the instructions twice, with the same lack of requested and required result.

So, again, I want to completely remove my credit card info from the site. How do I do that?

Thank you
When the going gets weird, the weird turn pro.

The only thing we have to fear is fear itself.
redrockrascal 65M
23580 posts
5/31/2015 9:10 am
    Quoting sweet_VM:
    Good luck there and if you find the answer please do post it.. This is one of my questions I have had for a very long time.. I never did get an answer back that was correct from them either.. Someone said cancel this card and get another one! hugsssssssssss V
Sweets, your wish . . .
We should not have to cancel a card to feel "secure". Yup, I'll keep y'all updated on the quest.
When the going gets weird, the weird turn pro.

The only thing we have to fear is fear itself.


sweet_VM 65F
81699 posts
5/31/2015 8:42 am

 Good luck there and if you find the answer please do post it.. This is one of my questions I have had for a very long time.. I never did get an answer back that was correct from them either.. Someone said cancel this card and get another one! hugsssssssssss V
Become a blog watcher sweet_vm


redrockrascal 65M
23580 posts
5/31/2015 8:40 am
    Quoting joisygirl:
    HACKED OFF

    Hot topic around here and understandably so.

    That's a link to spunkycumfun's blog post today on the same topic. I am not really worried. I don't think the site or the hacker could have gotten much of my personal information. I have changed my password and handle as a precaution.

    They don't need much anyway, they can randomly generate credit card numbers until they hit upon the right combination to access your account. This happened to me a few years ago, took months to straighten out. My account was accessed several times over a three day period until $6,000 worth of mostly video games were purchased, in Beijing, China.
I thought we agreed that we met in Honduras not Bejing. Please get the stories straight you know I get confused easily since the 'incident' in Bangkok. What's wit da joisy ting? Youse in witness protection now?
When the going gets weird, the weird turn pro.

The only thing we have to fear is fear itself.


redrockrascal 65M
23580 posts
5/31/2015 8:03 am
    Quoting nightsoul1962:
    I think it's funny the way you're doing this
If you ever wondered what became of the class clown - here I am.
When the going gets weird, the weird turn pro.

The only thing we have to fear is fear itself.


nightsoul1962 61F
17828 posts
5/31/2015 7:48 am

 I think it's funny the way you're doing this
WITHOUT PASSION LIFE IS NOTHING


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