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my childs voice
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my childs voice decided to take my youngest to lunch to day, so i bunked off work early and we set off to her favourate resturant for the afternoon.every special occaision in her life has been celebrated there and she loves the staff as well. they know her so well she never needs a menu shes a creature of habit and orders the same all the time even if its not on the menu they cater for her. when we went in today she ordered her food as did i and waited and waited and waited....starters arrived and we tucked in,i went to the bathroom and came back to find her in tears......she had found a hair in her<b> starter </font></b>and told the waiter. i tried to calm her down and get her side of the story.....she had complained as she has seen me do and the waiter said she put the hair there herself.i tried to make her smile till the main course came.........along with an egg shell in her rice........ then i lost it, two courses served badly and to my at that....things can happen in kitchens i have worked with food for more than twenty years, even had my own shop at one stage but that was just plain tardyness for me. our precious time was wasted i had to see my cry all because she used her voice and her right to complain. and i had to dispute the bill into the bargin.i have emailed there head office to complain so we shall see what happens, and if i get a christmas card off them this year........ xxxxxxxxx hugs xxxxxxxxx |
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After so many lovely visits to it before and then this had to happen....they should realise that you are a valuable customer...give them hell 
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You have every right to complain...i get a hair in my food and i give off hell!..a cafe i used to eat in for years served me a meal with a hiar embedded in it i was sick to my stomach you could clearly see that it was stuck in the batter anyway i complained to the manager who has known me for years he went to the kitchen came back and said "are you sure cos the chef is a baldy man"...i was like "and your point is?? other people dont use the kitchen??.you calling me a liar??.".fk i was mad" he then said "well i dont think its ours"..i stood up told my sister and my mate to get their coats as we were leaving and i a loud voice i said "Tell ya what Peter we wont be back and im not paying ya either " then to the other diners i said "enjoy your hairy food no extra charge for the hairs".. ....managers face was a picture!  hugs xxx In three words I can sum up everything I've learned about life. It goes on. x
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10/10/2007 10:22 am |
Hey Darlin You did the right thing and i would take my trade elsewhere if i was you.....will have to take ya tpo a decent restaurant hun wont i...... And your daughters a credit to you for sticking up for herself..xx Birdy P xxxxxxxxxxxxxx...Big Hugs soon ..xxxxxxx
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10/21/2007 12:47 am |
now which place was it?? i mean... wudn't want a hair meself
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